Definitions
“IPPWORLD” refers to IPP Worldwide Pte Ltd. “Deliverables” refers to results of survey, analysis report, visual of media concept, prepress or web-based graphic reproduction, translated texts, localized content, offline or online work file, digital or offset printing output, or third-party content management application files managed by IPPWORLD. “Work” refers to research, survey and analytic activities, recruitment, deployment, coordination and supervision of in-house or externally contracted resource, translations, copy editing, creative writing, proofreading, software scripting, content integration, texts formatting, testing, debugging, commissioning, maintenance of data assets, project administration, distribution and management activities performed by IPPWORLD to fulfil respective Deliverables. ‘Client’ refers to any person or establishment, including appointed representatives who had requested for Work and related Deliverables to be performed by IPPWORLD and to whom such Deliverables were delivered.
No other conditions other than those set out herein shall be binding upon IPPWORLD. These conditions are incorporated in every offer by IPPWORLD in connection with performing Work and producing said Deliverables.
Fees
Fees indicated in CEs (Cost Estimates) or Quotations are in Singapore Dollars unless otherwise specified. Fees are based on the current cost of materials and costs of talents to perform Work. Fees may be adjusted to meet the rise in the cost of Work due to deviations from, additions, or changes in specifications or Deliverables initially quoted by IPPWORLD. Fees do not include delivery of physical items outside of Singapore or local taxes such as GST levies.
Fee for printing quantities includes five per cent for excess or shortage, with the same being charged for or deducted according to its variable cost.
Proofs & Prototypes
Where applicable, Client shall verify proof or prototype copies (draft) of Deliverables by clearly indicating any required alterations, additions or amendments to the draft, which shall be returned to IPPWORLD within the agreed timeline. IPPWORLD is not responsible for errors indicated on drafts or copies supposed to have been returned to IPPWORLD but lost in transit.
IPPWORLD will make every endeavour to fulfil Deliverables according to agreed specifications and quality finish. Owing to inherent conflicts in software, varying climatic conditions, manufacturer’s equipment behaviour or other causes beyond IPPWORLD’s reasonable control, such non-performance shall not be a default hereunder or a cause for Client to cancel or terminate an existing service contract thereof.
Reproduction Charge
In the event of changes to source contents by Client after commencement of Work, where such changes necessitate rework by IPPWORLD, Client agrees to compensate IPPWORLD according to the extent and complexity of the rework. Where necessary, the initial delivery date indicated will be extended.
Delivery
Delivery dates indicated to Client are the best estimates and IPPWORLD shall not be liable for any damage or loss to Client or their representatives that may arise directly or indirectly from late delivery. In the event of prolonged delays occurring on the Client’s side, delivery dates may be consequentially extended.
Should the Client require Deliverables sooner than the initial delivery date indicated, IPPWORLD will make every effort possible to meet that date, provided that the Client agrees to compensate IPPWORLD for any overtime or other expenses that IPPWORLD may incur to meet the earlier delivery date.
Appointment of Third Party
IPPWORLD may involve a subcontractor in the process of performing Work, on the condition that IPPWORLD bears full liability and responsibility for the activities performed by these subcontractors.
Payment
Unless otherwise agreed in writing, Client shall fulfil its payment obligation according to the contracted amount and payment terms, which shall be duly received by IPPWORLD within the timeframe indicated.
Bank interest at prevailing rates will be levied on overdue invoices.
Cancellation
The Client accepts that upon confirmation of a formal quotation or service contract, all Work for Deliverables indicated are irrevocable.
In the event that the Client cancels any confirmed Work, Client agrees to compensate IPPWORLD for the portion of Work completed prior to the cancellation order, including reasonable administration fees to wind down any outstanding Work or Deliverables.
Claims
The Client or their representative shall indemnify IPPWORLD against all third-party claims, proceedings, costs or expenses for which IPPWORLD may become liable in respect of Work or Deliverables being undertaken.
All complaints are to be received by IPPWORLD in writing together with supporting evidence within seven days after delivery of Deliverables. Deliverables alleged by Client or their representative to be defective shall not form the subject of any claim for loss, damage or expense whatsoever, that may arise directly or indirectly from such defects.
Where alleged defects are caused by the negligence of IPPWORLD, IPPWORLD will undertake to repair or replace the defects, provided that the cost to repair or replace such defects does not exceed 50% of the original price quoted to Client for said Deliverables.
Defects in quality or dimension in any Deliverables delivered by IPPWORLD shall not be a cause for cancellation of the remaining Deliverables or the service contract itself. Client or their representative accepts that editorial or concepts may be read or viewed differently and IPPWORLD shall not be liable for any loss of Client’s advertising image, sales impact, or whatsoever.
Illegal Matters
IPPWORLD shall not be made to translate, edit, design, illustrate or print any documents or undertake the development of any media assets that may be of an illegal, libellous or scandalous nature.
Where copyright subsists, it has been presumed that Client or their representative is the proprietor of such copyright or has obtained full consent for such Work or Deliverables to be developed by IPPWORLD.
Client’s Property
All documents on hard copy, electronic data, prints or other property supplied to IPPWORLD are at Client’s or their representative’s own risk. While every possible care will be taken during Work to secure the best results for Deliverables, IPPWORLD shall not accept responsibility for imperfect Deliverables caused by defects in the original materials or by the unsuitability of materials supplied by the Client.
Unless Client has indicated in writing to IPPWORLD for the return of specific materials, IPPWORLD reserves the right to destroy or dispose of any documents, data or property belonging to Client or their representative that has been in IPPWORLD’s custody for more than six months following completion of the Work or Deliverables to which it relates to.
Force Majeure
In the event of industrial or civil disturbance, fire, acts of war, natural disaster or other causes that may affect IPPWORLD’s ability to produce and deliver the agreed Deliverables within timelines agreed, IPPWORLD will notify Client of the circumstances affecting Work or Deliverables.
Force Majeure may entitle IPPWORLD to withdraw from a service contract or to halt existing or outstanding Work activities. IPPWORLD will assist the Client to the best of its ability in locating alternative service providers for the existing or outstanding Work activities. In the event there is already partially completed Work, the Client agrees to pay IPPWORLD for this portion of Work completed prior to such unforeseen circumstances.
Governing Jurisdiction
The terms and conditions of services indicated in this document shall be governed and interpreted in accordance with the Laws of The Republic of Singapore. Client, their representative and IPPWORLD shall irrevocably submit to the exclusive jurisdiction of the Singapore Courts.
Insofar as having performed the Work, IPPWORLD is the legal proprietor of the Work or completed Deliverables commissioned by Client. This sole authorship is automatically transferrable to the Client upon IPPWORLD receiving all payments as defined in its quotation or service contract. In the event that the Client has not fulfilled its payment obligation, Client or their representatives shall not have the liberty to make use of any Work or Deliverables to which the copyright of IPPWORLD subsists.
General Jurisdiction
To access, browse, use or make references to any information on this website, you have agreed to be bound by the terms and conditions stated herewith and to comply with all applicable and relevant laws and regulations, including any export or re-export control laws and regulations of any country. If you do not agree to these terms and conditions, you are to immediately refrain from accessing this website.
This Website may contain other proprietary notices and copyright information whose terms and conditions must be observed and adhered to. Information on this Website may also contain technical inaccuracies or typographical errors. Information may be updated, changed or modified by IPPWORLD, at any time without notice. IPPWORLD assumes no responsibility whatsoever concerning inaccuracies or any potential implications against you or IPPWORLD from the use of information on this website. Any use of such information is at the visitor’s or recipient’s own risk. IPPWORLD provides no assurances that any reported problems or processes may be resolved with the recommendations, or the use of any information extracted from this website. By furnishing information on this website, IPPWORLD does not grant any license to any copyrights, patents or any other intellectual property rights.
IPPWORLD does not intend or desire to receive confidential or proprietary information from you or any third party whosoever through this Website. Any information or materials transmitted or sent through this website will be deemed to be non-confidential or non-proprietary in nature. Any information or material sent directly to IPPWORLD is presumed legal and proprietary to its sender who has granted IPPWORLD an unrestricted and irrevocable license to use, display, modify, reproduce, transmit or distribute to any other person or data network systems. The sender of any materials or information accepts and agrees that IPPWORLD is free to use any of its own ideas, concepts, know-how or techniques for any purpose and at any time without prior consultation with its sender.
Global-wide availability
Information published by IPPWORLD on the World Wide Web may contain references or cross-references to IPPWORLD and its products, programs and services that may not be fully available in a country. Such references also do not imply that IPPWORLD intends to announce such products, programs or services in that country. Consult your local IPPWORLD representative for information regarding products, programs or services available to you.
IPPWORLD’s obligations with respect to its product or service are governed solely by those terms and conditions under which they are provided. If you obtained a product or service that was provided off this website without an agreement, that product or service was provided with no warranties whatsoever, expressed or implied. Use of such a product or service is at the user’s own risk.
Business relationships
IPPWORLD does not make representations whatsoever to any other websites that may be accessed through this website, even to another site that may contain the same IPPWORLD logo, which IPPWORLD has no control over the content on that Website or any other websites. A link to another IPPWORLD or non-IPPWORLD Website does not mean that IPPWORLD endorses or accepts any responsibility for the information on the other website or the use of such Website’s information. It is your own responsibility to take all necessary precautions to ensure that whatever information read or retrieved is not restricted and is free of any inherent elements that are destructive in nature, such as computer viruses, worms, Trojan horses, etc.
UNDER NO CIRCUMSTANCES OR EVENTS WILL IPPWORLD BE LIABLE TO ANY PARTY OR PARTIES WHOSOEVER FOR ANY DIRECT, INDIRECT OR OTHER CONSEQUENTIAL DAMAGES FROM USING INFORMATION ON THIS WEBSITE OR ANY OTHER WEBSITE LINKED TO THIS SITE, INCLUDING AND WITHOUT LIMITATIONS TO ANY LOST IN PUBLICITY IMAGE, REVENUE OR PROFIT, BUSINESS INTERRUPTION, DAMAGE OR CORRUPTION TO PROGRAMS OR OTHER DATA IN ANY INFORMATION MANAGEMENT SYSTEMS OR OTHERWISE, EVEN IF WE HAVE NOT EXPLICITLY EXPRESSED OR ADVISED ON THE POSSIBILITY OF SUCH DAMAGES OR ITS INCURRING CONSEQUENCES.
ALL INFORMATION PROVIDED BY IPPWORLD IS ON THE BASIS OF “AS IT IS” ONLY. IPPWORLD OFFERS NO REPRESENTATION OR WARRANTY, EXPRESSED OR IMPLIED, INCLUDING ANY OTHER IMPLIED WARRANTIES ON USABILITY FOR A PARTICULAR PURPOSE OR MERCHANTABILITY.
IPPWORLD may at any time revise these terms and conditions without notice. By using this website, you have also agreed to be bound by any such revisions now or in the future and should therefore periodically visit this page to determine the current terms to which you may be bounded.